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Service and Support

All Brullen machines have been engineered for:

✓ Simplicity
✓ Performance
✓ Reliability
✓ Extremely user-friendly

Training Videos
Training videos covering assembly, cleaning, setup, and configuration can be viewed on our Training Videos page.

Training with a Brullen Technician
We love talking to our customers and showing them the ropes. It ensures that the start of your love affair with your machine is smooth sailing and leaves little room for user error. We offer training with a technician which is available on request. This can come in the form of a Zoom call, or onsite at your place of business.

Service
Brullen Service Engineers and Technicians will provide your business with:

✓ Friendly, prompt, and courteous service
✓ Savings on your equipment’s operational costs
✓ Highly-trained engineers and technicians
✓ Parts availability

Competency and Experience
✓ Brullen certified technicians stem from a range of diverse backgrounds such as electrical, refrigeration, electronic, mechanical, computing, and engineering
✓ We firmly believe that the sharing of knowledge between Brullen and our customers is paramount to forming strong long-term partnerships
✓ Brullen engineers and technicians complete regular training and certification to ensure our global service team always has the most up-to-date knowledge of the equipment.
✓ Our goal is to make sure our clients are confident and competent with our range of equipment

Creative Inspiration

The only limitation is your imagination

 

Brullen Host Milan Stand

Brullen Soft Serve Machine
at Shangri La, Sydney

 

Testimonials From some of our very happy customers

BRÜLLEN i91– Quick, reliable, easy to use, very handy machine.We are extremely happy with it. Easy Low maintenance. Will definitely invest in more Brüllen machines.

Nutrition Station – 9- 67 Chapel Rd. Bankstown

BRÜLLEN i91 – Far Superior machine than the Taylor machines. We are very happy with the ease of use, performance and the product quality is amazing.

Chargrill Charlies –2/779 New South Head Rd, Rose Bay.

BRÜLLEN i18 – Really Good. Extremely convenient. Easy to use, Cleaning is really easy as well.
Brullen Machine again without any hesitation 🙂

Jacksons Bakery & Café - 9-11 East St, Harden NSW

BRÜLLEN  i18 – Love the machine! Staff very happy with the reliability and how easy the machine is to use. Customers love our new dessert menu and thick shakes and milk shakes as well.

Ripples Café Northstar – 1 Tweed Coast Road, Hastings Point