How To Care For Your Commercial Soft Serve Machine

Soft serve machines are high-output systems designed to handle busy crowds without hassle. However, creating hundreds of desserts a day can take a toll on your commercial equipment. 

These machines (just like all machinery) require regular, thorough service to ensure they uphold the highest standards of food safety and product quality. A prolonged lack of machine maintenance can significantly impact its efficiency.

To address these concerns, we’ve put together some simple tips to help you stay on top of maintaining your commercial machines year-round. Plus, if you need a little extra assistance, Brüllen offers a comprehensive maintenance service for our customers.

Common Maintenance Issues

Over time, residue buildup in your soft serve machine can cause mechanical issues, compromise product consistency, taste, and texture and most importantly increase bacterial risks, such as listeria. Neglecting your machine could also affect your business’s ability to comply with local public health regulations and cause brand ending

Common wear-and-tear issues associated with commercial soft serve machines include damaged blades, a buildup of product mix or ice in the freezing cylinder, and worn-out O-shaped or seal rings.

Combating these issues and maintaining your machine efficiently ensures your busy working days run smoothly with fewer interruptions.

How to Maintain Your Machine

Establishing a planned maintenance structure and regular servicing is essential for maintaining the machine's optimal performance. Following manufacturer guidelines for operation and care also significantly increases your machine's lifespan.

Regular Cleaning Routine

1. Rinse the interior of your soft serve machine with warm water and an approved cleaning solution to remove any residue.
2. Run the cleaning cycle, as instructed in the machine cleaning manual.
3. Disassemble key parts of the machine, including the freezing cylinder, pump system and dispenser nozzle, to perform cleaning and sanitising.
4. Wipe down all external and internal surfaces.
5. Air-dry or towel-dry the removed parts before reassembly.

Additional Tips and Tricks

●     Regularly inspect and replace damaged seals to prevent any leaks.

●     Designate specific sinks and areas in your business kitchen for maintenance and daily cleaning to help these operations run more smoothly.

●     Lubricate your machine parts regularly to prevent friction and ensure smooth operation.

●     Replace the tune up kits of your machine every three months to preserve optimal performance.

Cleaning Tools

●     At Brüllen, tune up kits for each of our machine models and other accessories are available on our website.

●     We also offer a complete brushclean kit that is compatible with all our models, making regular machine cleaning a stress-free experience.

●     Always use a food-safe cleaning product and sanitiser that meets local health standards.

●     Wipe down the surfaces of your machine with a lint-free cloth.

Brüllen Training Videos

If you’re in need of further maintenance help, our Brüllen training videos are designed to get you up to speed, fast. These handy online resources teach you how to use your soft serve machine in simple, clear steps.

Brüllen BrushClean Service

In addition to now including a 36-month warranty with each of our machines, Brüllen also offers a comprehensive BrushClean service that goes beyond basic maintenance routines. Our experienced service engineers and technicians are available to provide friendly, efficient and the highest quality of support to reduce operational costs.

With more than 30 years of experience, we’ve completed over 2 billion BrushClean services across QSR brands, using genuine parts and expert care to keep businesses moving. This specialised service protects your soft serve machines through a meticulous planned maintenance structure.

Our BrushClean Service is Tailored to:

●     Servicing: We rigorously service your machine with industry-approved methods, removing all unwanted residues, bacteria and allergens.

●     Sanitisation: Our team uses food-safe, high-quality sanitisers to effectively combat harmful microorganisms.

●     Inspection and Maintenance: Our service includes inspecting your machine’s key components, identifying issues, and providing a detailed report on how to fend off breakdowns and extend your equipment's lifespan.

●     Compliance with Health Standards: Our assistance is modelled on the latest health and safety regulations, ensuring your commercial equipment exceeds required standards.

Deliver Reliable, Consistent Results With Brüllen Machines

From high-traffic QSR franchises to boutique cafés, Brüllen machines are engineered to handle volume without compromising excellence. We use the highest-quality materials and parts in our designs and combine them with rigorous testing and quality control to ensure long-term reliability.

Our machines adhere to strict safety standards and include features like an automatic shut-off and temperature controls. Plus, if you’re ever in need of professional assistance, our service team offers prompt local support, cost-saving maintenance and fast access to parts.

Stay ahead of the curve with Brüllen machines to deliver consistent results, quick service and the best frozen desserts. We also offer custom design options so you can tailor your soft serve machine to match your brand's identity and aesthetic.

Chat to our team about our range to get started!